FreshBooks rocks my socks off!

They recently made the cover of Entrepreneur Magazine and offered to send a free copy of it to any customer who was interested.  So I quickly requested my copy and received the magazine in the mail a few weeks later.  Sweet!

I flipped to the page about Freshbooks, and find a hand-written post-it note from Mike McDerment, CEO of FreshBooks, thanking me for my interest.  Wow.  With nearly a million customers (probably a large chunk of them requested the magazine), this guy took the time to hand-write this note to each one?!  Insane.  But insanely cool.

FreshBooks has done an A+ job of turning me into a FreshBooks fanboy.  Their service (online invoicing & bookkeeping) totally kicks ass, but their awesome blog, welcomed email newsletter, and personal touch to customer satisfaction is what keeps me coming back for more.

This is why I recommend FreshBooks to anyone who is looking for a great invoicing / bookkeeping system for their small business.  Referrals are the name of the game.  And this is how you dominate.